imgbooth
Docs» gallery:downloading

Guest Help

A guest scans the QR code at the booth and the gallery opens in their phone's browser. There's no app to install, no account to create

Guests who can't scan can enter the six-letter gallery code instead, or open the link if someone shared it in a group chat.

The most common guest question is “do I need to download something?”
The answer is no.

Finding their photos

The gallery shows every photo from the event, newest first. A guest who just stepped out of the booth finds their shot at the top.

a guest looking for their picture from three hours ago has to scroll down.

Tapping a photo opens it full size. Tap the photo to Download or Share

Downloading

Guests download straight to their phone's camera roll. Tap the photo and click the Download button at the bottom of the screen.

Sharing

From an opened photo, guests can share the image to whatever's on their phone — messages, social apps, email. Nothing routes through imgbooth.

Guests can also share the gallery link itself, which is how galleries tend to reach people who never got near the booth. That's usually a good thing, but it's the reason the privacy note below matters.

What guests can't do

Guests view, download, and share. They can't:

  • Delete photos, but they can request removal.
  • Upload photos of their own
  • Comment on or react to photos
  • See who else has viewed the gallery

Deletion is worth knowing: if a guest asks for a photo to be taken down, that request comes to you, not something they can handle themselves. When someone requests a removal, you will recieve a notification email and in your dashboard. Our admins at imgbooth will also see this request and can remove.

How long they have

The gallery stays up for one year after the start time. Guests who bookmark it can come back later.

NOTICE:The link doesn't expire during until ONE YEAR after the event. Even if you cancel your account.

Privacy

Anyone with the link can see the whole gallery. There's no per-guest view and nothing is private to the person who took it.

Questions guests actually ask

Question Short answer
Do I need an app? No, it opens in your browser.
Is it free? Yes, no cost for guests.
Where did my photo go? Newest are at the top — scroll if it's been a while.
Can I get the photos later? Yes, bookmark the link or keep the QR Code.
Can I delete my photo? Submit a removal request.
Can I get a higher-res copy? No. imgbooth does not upload anything other then what you see. No orginals ever leave the booth.

Related

  • Share links & QR codes
  • Slideshow mode
Previous Next

imgbooth

Table of Contents

Getting Started

  • About imgbooth
  • Setup Gallery
  • Booth Uploader

Running an Event

  • Share links & QR codes
  • Slideshow on a TV
  • Gallery Status
  • Guest Help
  • Removal Request

Account

  • Plans & billing
  • Branding & themes
  • Past events

Help

  • Guest Help
  • Photos aren't appearing
  • Bad venue Wi-Fi
  • FAQ

Log into Dashboard